This website provides general information only. It includes information about Richmond Heights Health Care and links to health information on the internet. It does not provide medical advice nor is it a substitute for the advice of a physician. Patients are advised to always consult their healthcare provider for any specific information about personal health.
This website is intended for residents of Ontario, Canada only. Our physicians are licensed to practice in Ontario, Canada only. This website does not intend to provide a doctor-patient relationship. There will be no provision of, or undertaking to provide, care or advice by a physician through the use of this website. There is no email access to Richmond Heights Health Care for medical advice. There will be no response to any such request over the internet for medical advice or prescriptions. Patients are advised to make an appointment with a healthcare provider to address medical concerns. In emergency situations, patients should go to the nearest emergency room or call 911.
Any links to external websites made on this web page are intended to provide patients with general information only, and patients should discuss this information with their healthcare provider. Richmond Heights Health Care has no control over these external sites, and take no responsibility or liability for them, or for their accurateness, reliability, safety, or content. Patients should also read the individual disclaimers for these external sites. Patients shall use this site and others at their own risk, and should always discuss health information with their healthcare provider
Richmond Heights Health Care takes no responsibility for damage to any person or property as a result of using this website. Use this site at your own risk.
All personal and health information is kept strictly confidential and secure. No medical or health information will be provided over the phone. Richmond Heights Health Care will not disclose any personal or health information to any third party (without prior consent). Richmond Heights Health Care enforces a strict cancellation policy to maximize patient access to their healthcare provider, and therefore a 24-hour notice is required for ALL appointment cancellations. A cancellation/no-show fee will be charged for all missed appointments without 24-hour notice. All cancellations must be requested during clinic hours. For all medical services, a valid OHIP card must be presented before each visit to receive medical care. In the event an expired or invalid OHIP card is presented, patients will be billed directly for the medical appointment before the appointment. This payment is non-refundable. For all medical services not covered by OHIP, payment is required at the time of service. Richmond Heights Health Care provides all patients with the required receipts and documents for submission to insurance companies or any 3rd party coverage providers. Please note that each patient's insurance agreement is an agreement between themselves and the insurance company directly. In the event that any insurance company or 3rd party coverage provider does not completely reimburse or even rejects any health service claim provided at Richmond Heights Health Care, the patient is still responsible for all fees.
Richmond Heights Health Care is committed to providing a safe, secure and respectful environment for all patients and staff. Words or actions that make others feel threatened or demeaned will not be tolerated and decisive action will be taken to protect patients and staff.
Richmond Heights Health Care considers the use of inappropriate words, actions or inactions as disruptive behavior.
Immediate action will be taken when incidents described above occur. Individual(s) may be asked to leave the facility, the police may be called or the individual(s) may face refusal of services from our facility.